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Phoebe Home Style

Shipping Policy

Home / Shipping Policy

At Phoebe Home Style, we are committed to delivering your orders in a timely and secure manner. Please review our shipping policy for detailed information on shipping times, fees, and delivery guidelines.

1. Order Processing Time

  • All orders are processed within 1-3 business days of receiving your order. Business days exclude weekends and public holidays.

  • Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Methods and Delivery Time

We offer the following shipping options for your convenience:

  • Standard Shipping: Delivery typically takes 5-7 business days from the date of shipment, depending on your location.

  • Expedited Shipping: Available on request (may be subject to additional charges). Delivery takes 3-5 business days from the date of shipment.

Please note that delivery times may vary depending on your location, weather conditions, and other factors beyond our control.

3. Shipping Costs

  • Shipping costs are calculated at checkout based on your delivery address and the size/weight of your order.

4. Delivery Areas

  •  If you are located outside of this area, please contact us at [email protected] for potential international shipping options.

  • We reserve the right to refuse shipment to certain addresses where service is not available or reliable.

5. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email to monitor the status of your delivery.

  • You can use the provided tracking number to check the delivery status through the courier’s website.

6. Shipping Delays

  • While we strive to ship all orders on time, we cannot be held responsible for delays caused by third-party carriers or unforeseen circumstances (such as extreme weather conditions, customs processing, or other logistical issues).

  • If there is an unexpected delay, we will notify you via email with updated shipping information.

7. Incorrect Address

  • It is your responsibility to ensure that the shipping address provided is accurate. We are not liable for delays or non-delivery caused by incorrect or incomplete address information.

  • If you notice an error in your shipping address after placing an order, please contact us immediately at [email protected], and we will do our best to update it before shipment.

8. Lost or Damaged Packages

  • If your package is lost or damaged during shipping, please contact us at [email protected] as soon as possible. We will work with the shipping carrier to resolve the issue.

  • Please note that we are not responsible for packages that are lost or damaged after they have been delivered to the correct address.

9. Contact Us

If you have any questions about shipping, delivery times, or the status of your order, please do not hesitate to contact us at:

Phoebe Home Style
Email: [email protected]

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